Application

What you need to know (please read before ordering)

Important: To properly test your passive urea container, we require the signal amplifier and the wiring harness for the level sensors (see pictures for reference).

This is a Repair service of your existing module. You will need to remove and send your module to us for repair using the shipping labels provided to you. Please ensure that you drain the tank prior to shipping, and pack the part carefully with little to no movement and lots of packaging.

The order will be processed during our regular business hours (Mon-Fri 8:30 – 5:00 EST). After processing your order, we will email shipping labels and shipping instructions. If you don’t see shipping labels within 1 hour of submitting your order (during business hours) please first check your junk/spam folders. If you still don’t see the labels, please contact us at 1-888-712-2525

Please Note: The repair of the passive urea container will require a minimum 1-2 days as it requires a more extensive drying/curing time.

Features:

Plug & Play: No software reload or calibration is required after installation.

Quick Turnaround: Your module will be tested, repaired, tested again, and sent back to you in 1-2 days (unless otherwise noted).

1 Year Limited Warranty: This module comes with our 1 Year Limited Warranty. Please see here for more information.

Reference Numbers

16197222146 | 16197216924

Common Failure Symptoms

• Faulty level sensors
• DTC-004BCC “Reduction passive tank level sensor signal. Sensor monitoring error”

How This Service Works

Step 1: Purchase our repair service online or over the phone.
Step 2: After processing your order, we will email you pre-paid shipping labels.
Step 3: Send us your old defective unit by dropping off the package to any UPS location, or call UPS to schedule a pick up.
Step 4: We will inspect and repair your old module.
Step 5: We will send you back the repaired module the same day (unless otherwise stated).
Step 6: You install the unit back into your vehicle.

For more detailed instructions, please see here.