Application
Application
2013 – 2017 | Cadillac | ATS |
2014 – 2017 | Cadillac | CTS |
2014 – 2017 | Cadillac | CTS-V |
2015 – 2017 | Cadillac | Escalade |
2013 – 2017 | Cadillac | SRX |
2013 – 2017 | Cadillac | XTS |
What you need to know (please read before ordering)
What you need to know (please read before ordering)
Important: This repair is limited to issues with a non-responsive touchscreen.
Please Note: Please remove the mounting brackets from the radio prior to shipping the part to us.
This is a Repair service of your existing module. You will need to remove and send your module to us for repair using the shipping labels provided to you.
The order will be processed during our regular business hours (Mon-Fri 8:30 – 5:00 EST). After processing your order, we will email shipping labels and shipping instructions. If you don’t see shipping labels within 1 hour of submitting your order (during business hours) please first check your junk/spam folders. If you still don’t see the labels, please contact us at 1-888-712-2525
Features:
Plug & Play: The software and settings will not be modified, making this module plug and play. No software reload or calibration is required after installation.
Lifetime Limited Warranty: This module comes with our Lifetime Limited Warranty. Please see here for more information.
Reference Numbers
Reference Numbers
22980208 | 22986276 | 23106488 | 23106489 | 23173153 | 23173157 | 23233090 | 23239089 | 23243166 | 23286469 | 23286470 | 23286474 | 23348951 | 23410082 | 23410534 | 23412266 | 23447596 | 23447598 | 23447599 | 23454077 | 84031328 | 20867045 | 20867046 | 22827929 | 22912608 | 22912609 | 20867045 | 20867046 | 22827929 | 22912608 | 22912609
Common Failure Symptoms
Common Failure Symptoms
• Unresponsive touch screen
How This Service Works
How This Service Works
Step 1: Purchase our repair service online or over the phone.
Step 2: After processing your order, we will email you pre-paid shipping labels.
Step 3: Send us your old defective unit by dropping off the package to any UPS location, or call UPS to schedule a pick up.
Step 4: We will inspect and repair your old module.
Step 5: We will send you back the repaired module the same day (unless otherwise stated).
Step 6: You install the unit back into your vehicle.
For more detailed instructions, please see here.